Shipping & Returns
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Thank you for visiting and shopping Ardor 7. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
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Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method USPS
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Priority Mail 1 to 3 Business Days
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Priority Mail Express Next day to 2 days
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Orders $150 a more ship free Priority Mail
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* Overnight delivery is only available for orders with delivery addresses within the continental United States, please contact us if you need overnight delivery.
Delivery delays can occasionally occur.
Update this section based on carriers you support.
Shipment to P.O. boxes or APO/FPO addresses
Ardor 7 ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
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Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Taxes
Ardor 7 applies a sales tax of 8.25% for any orders being shipped in the state of Texas. Taxes will reflect during check out.
Damages
If you received your order damaged, please email Ardor 7 at info@ardor7.com with pictures of the packaging and damaged product.
Ardor 7 is not liable for lost packages, contact USPS to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
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Return & Exchange Policy
We hope everyone loves Ardor 7 as much as we do but we understand some things aren't for everyone. Contact us within 10 days of the purchase of your product for a full refund or exchange. For CBD,digital products, and custom made jewelry no exchanges or returns are allowed.
For exchanges or returns email info@ardor7.com.
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Mailing Address for returns:
Ardor 7 LLC
26108 Overlook Pkwy Suite 401-110
San Antonio TX 78260